D&R understands that a key contributor to the success of our organization is the relationships we have with our supply base. Nearly 100% of parts that pass through D&R receive at least one outside special process so supplier management is a major focus of our operation. Similar to our own customers, our goal is to procure goods and services at the highest level of quality, with the quickest turnaround, at the lowest price. We believe the most important part of achieving this goal is clear communication with our suppliers from the quoting stage through the receipt of product.
There are various ways we ensure that we have the highest performing supply base in the industry:
- Our MRP system creates linked RFQs and POs that provide all the data necessary to evaluate a supplier’s pricing, delivery, and quality performance. We are proactive in communicating feedback, positive or negative, so our suppliers understand where they stand and where they need to be.
- We only utilize suppliers approved by our Quality Management System or those approved by our customer APSL’s (Approved Process Supplier List).
- We employ a formal Non-Conformance Report (NCR) process that ensures that root cause is understood and that corrective and preventive actions are put into place to avoid repeat quality escapes.
- We conduct periodic written surveys and on site audits to substantiate capabilities, processes, quality system conformance, and, if applicable, discuss open issues to expedite resolution and closure.
The following are outside processes we typically manage:
- Heat Treat
- Chem Film